Introduction to Operations management

- Product and service production

- Decision making models

- Project management

- Process design and analysis of processes

- Measurement of process efficiency

- Process constraints and resource scarcity

- Continuous improvement

- Quality management

- Lean philosophy and execution

- Inventory management

- Forecasts and operational planning

Knowledge:

- have knowledge of how effective value creation takes place internally in a company

- have knowledge of the connection between the company's strategy and production processes

- have knowledge of how technology and people should work together to create a competitive advantage

Skills:

- able to develop effective value creation strategies for companies

- able to analyze the company's internal and external processes and to find areas for improvement

- able to lead the continuous improvement work that ensures the company's competitive advantages

General competence:

- have an understanding of the processes involved in a company, and the differences between goods and service production

- have an understanding of process limitations

- have an basic knowledge about Quality management

- have an understanding of the Lean paradigm

- have an understanding of the role of plans and forecasts for efficiency in production

- have an understanding of the complexity and diversity required to achieve competitive advantage

Use of digital learning platform, individual based exercises, supervision if needed, compulsory work, self-study. The communication between lecturer and students is organized on a digital platform where learning resources will be shared