Introduction to Operations management

- Product and service production

- Decision making models

- Project management

- Process design and analysis of processes

- Measurement of process efficiency

- Process constraints and resource scarcity

- Continuous improvement

- Quality management

- Lean philosophy and execution

- Inventory management

- Forecasts and operational planning

Knowledge:

- have knowledge of how effective value creation takes place internally in a company

- have knowledge of the connection between the company's strategy and production processes

- have knowledge of how technology and people should interact to create a competitive advantage

Skills:

- able to develop effective value creation strategies for companies

- able to analyze the company's internal and external processes and to find areas for improvement

- - able to lead the continuous improvement work that ensures the company's competitive advantages

General competence:

- have an understanding of the processes involved in a company, and the differences between goods and service production

- have an understanding of process limitations

- have an basic knowledge about Quality management

- have an understanding of the Lean paradigm

- have an understanding of the role of plans and forecasts for efficiency in production

- have an understanding of the complexity and diversity required to achieve competitive advantage

Lectures, group work, online supported learning, compulsory assignment, problem solving, reflection, guidance, excursions.

Ålesund: online resources and some seminar days. The seminar may be held digitally.