Organizational Management including Labour Laws

Part 1: Aims and efficiency - organization structure - human, social, ethical and cultural relations - power and conflicts - surroundings - motivation and rewards - communication - decision-making processes - learning and organizational development- management - how to study organizations.

Part 2: The myths and reality of the service society - profitability - the service management system - personnel development - the customer as market and co-producer - physical environment and technical remedies - the company?s image - the creation, reproduction and further development of business ideas - price policy - internationalisation - quality, productivity and strategy - diagnosis - culture and philosophy as instruments in management - changing and leadership.

Part 3: Elements of Norwegian Labour Law, Norwegian working environment and legal framework

Show good understanding of organizational theory applied on actual administrative and managerial issues.

Acquire knowledge, skills and attitudes as a leader, and also be able to recognize and manage employee participation in decision processes within an organization.

Internet-based Learning activities.
Compulsory assignments:
3 Exercises which all must be approved).
Details concerning course requirements will be presented at the beginning of the semester.