Performance Measurement and Performance Indicators

The course focuses on performance measurement in general and covers especially problems related to the design and implementation of a performance measurement system. Relevant topics include understanding the organization's priorities, defining important business processes, development of performance indicators, and development of the actual performance measurement.

Knowledge, the candidate has knowledge about:

• Historical development of the field.
• Detailed insight into how a system for performance measurement is designed.
• Understanding of how performance indicators are defined.
• The use of performance measurement in performance management.

Skills, the candidate can:

• Define performance indicators and design a system for performance measurement.
• Link performance measurement to different applications.

General competence, the candidate can:

• Understand the impact and use of performance measurement in organizations and society.

The mode of work is individual studies of relevant literature and the production of a paper based on this, preferably linked to the PhD focus of the student.

If there are less than 3 registered students, the course coordinator will decide whether the course will take place.