Systems Administration

- Information Systems in Organizations

- Infrastructure for Information Systems

- DevOps with CI/CD

- planning and documentation

- Configuration and Maintenance

- Support and Customer Care

- Change Management

- handling of incidents and disasters

Knowledge:

- know best practice and proven methodologies of systems administration

- have knowledge of the responsibilities of the system administrator and her team

- know the basic prinsiples of management of knowledge workers

Skills:

- perform common system administrator tasks in a limited environment (lab)

- make plans for a smaller organization (case)

- evaluate and choose the right model for operation in relation to organization needs, economic limitations and the team's skills

- communicate orally and in writing in both Norwegian and English with peers within the area

Competence:

- understand information systems' strategic importance for business

- can communicate with the strategic management in an organization

Teaching methods:
Lectures, casestudies and assignments

Mandatory work requirements:
All mandatory casestudies/assignments and the termpaper are to be delivered in time to get an assessment.

Mandatory activities:
3-5 mandatory assignments. All the mandatory assignments have to be approved in order to get access to the exam.