Enterprise Social Networks (ESN) and change

ESN- Characteristics and examples. Use of ESN, Knowledge work and ESN, Change and ESN, Analytics and managing ESN, ESN and leadership.

Knowledge

The candidate is able to:

• explain the concept of Enterprise Social Networks (ESN) and what characterises this type of solutions
• descrive how ESN can be used in organisations in general and to support knowledge work in particular
• discuss changes that ESN can contribute to in organisations
• describe typical challenges when adopting ESN
• describe how to facilitate adoption and use of ESN
• discuss how leadership is affected by ESN

Skills

The candidate is able to:

• identify opportunities for changes that ESN can contribute to in organisations
• assess challenges when carrying out changes
• can contribute with initialising and carrying out ESN projects

General knowledge

The candidate is able to:

• general knowledge about how ESN is used in organisations and how changes can be accomplished

Workshops with student activity and mandatory exercises. The course contains 6 modules each covered through workshops, literature and exercises. A final project is delivered towards the end of the course.